1. Descriptions
Specific descriptions and illustrations of our
products and services on our website reflect, as far as possible, an
accurate representation of the products and services that we offer.
Photographs are intended to give a general idea or flavour of the dance
style or the atmosphere of a typical event but do not form part of any
contract between you and Rocsters or its suppliers. In all
instances the specific manner of any teaching, training, coaching or the
general running of an event may vary from location to location.
2. Definitions
Workshop - a teaching session for a group.
Private Lesson - a personalised teaching session with
one teacher per individual or couple. This does not mean the exclusive
use of the dance studio and its facilities and it is quite normal for
other personal lessons to be in progress simultaneously.Masterclass - a group teaching experienced where an individual receives coaching and the other people in the group can see, hear and gain from this coaching.
Dance - an event with a mix of recorded and/or live music.
3. Contract, Changes and Cancellations
Payment of a non-refundable deposit is required in advance to secure your
booking. The receipt of your payment confirms your acceptance of our
terms and conditions and will constitute a contract governed by English
Law.
After receipt of your deposit you will receive a
confirmation email at which stage a binding contract comes into
effect between you (the client), and us.
The contract is between Rocsters and the person placing the booking, the lead name. It is the responsibility of the lead name to collect and pay all balances for their party.
Gender Balancing - We make every effort to properly balance genders where appropriate
for social dances, but we cannot guarantee that there will be an even
match of partners. Where necessary we reserve the right to restrict
bookings to take account of an inappropriate gender balance.
Payment of the balance is required by the due date - usually 6 weeks prior to the even, or as specified. If you do not pay by the due date you will be deemed to have cancelled your participation and no refund of your deposit will be considered.
For bookings made within after 8th Oct 2014, you will be required to pay the full cost of your holiday at the time of your booking.
Cancellation by you - You, or any member of your party, may cancel your holiday at any time providing that the cancellation is made by the person who made the original booking, is communicated to us in writing and sent by recorded delivery to Mr A McGregor, 41 Mill Lane, Shoreham by Sea, West Sussex BN43 5NA. We shall retain the deposit of the client that cancelled and in addition may apply cancellation charges up to the maximum below
Period before holiday start within which written cancellation is received Amount of cancellation charge shown as a percentage of the holiday price
42 days or more Deposit only
41-29 Days 75%
28-8 Days 90%
7 Days to holiday date or after 100%
Cancellation by us - We reserve the right in any circumstances to cancel your holiday and all holidays are subject to a minimum number of participants. We will not cancel your holiday within 6 weeks of departure unless caused by events beyond our control or failure on your part to pay the final balance. In circumstances where we are unable to provide the holiday booked, we will return to you all monies paid.
4. Providers and Liability
Rocsters cannot accept liability for any act or omission or
negligence of a 3rd party provider or supplier, nor any other liability arising out of the
provision of the activities to you. Rocsters does not accept
liability for damage to property or consequential loss or injury of any
kind, except where death or injury is caused by the negligence of Rocsters or its servants or agents. In no circumstances shall Rocsters' total liability for any claim exceed the price of the
product or service supplied nor shall it be liable for any extra costs
incurred such as travel costs, meals, or loss of earnings.
Indemnity -
When you book a holiday with us you accept responsibility for the proper
conduct of yourself and your party while on holiday. We reserve the
right to terminate your holiday or that of any member of your party due
to misconduct. If your actions or those of any member of your party
cause damage to the accommodation in which you are staying you
agree to fully indemnify us against any claim (including legal costs)
made against us by, or on behalf of, the owners of such accommodation.
5. Restrictions
For safety reasons, some activities have certain
size, age and health restrictions. The minimum age for any of our dance activities is 18.
Rocsters reserves the right of admission.
6. In case of problems
In case of a problem, please speak to us on
on the day, so we have the opportunity to resolve any problems there
and then. Any other complaints should be addressed to andy@Rocsters.com
7 Data Protection
In order to process your booking and to ensure that your holiday arrangements run smoothly and meet your requirements we need to use the information you provide such as name, address, and special needs/dietary requirements etc. We take full responsibility for ensuring that proper security measures are in place to protect your information. We must pass the information on to the relevant suppliers such as hotels, transport companies etc.You are entitled to a copy of your information held by us. If you would like to see this please contact us. We will make a small charge for providing this to you. We will hold your information, where collected by us, and may use it to inform you of offers in the future or to send you brochures. If you do not wish to receive such approaches in the future, please let us know.
